The United Kingdom has the app fever: so far, tech lovers alone have downloaded over 180 million apps. An astonishing number that shows how much the Brits love their apps, but that has a downside called (sometimes unconscious) in-app purchases. If you haven’t heard about this yet, you might as well be living under a rock, since this issue has been one of the major concerns for parents all over the world. Especially for the parents who let their children play with mobile devices unsupervised and unprotected.
Since this is a problem that is occurring more often in the Apple App Store, what usually happens is that parents type in their password on iTunes so that their children can download an innocent app that costs £0.99 or even nothing. That seems nice, having the chance to play a game almost or definitely for free. But, then, when these parents go back to check on their devices and their account, there has been a major money withdraw.
Most likely, their kids just bought a costly in-app – which has additional features for the original and cheap app – because the password they had typed earlier stayed active for a “15 minute window”. And now what? Well, now it’s a matter of disposing the victim attitude and getting your money back. There are seven simple rules you can follow to ask for a refund and also some preventive measures that will make sure this won’t happen again.
Follow our simple and super useful tips, brought to you by the complete infographic “Costly In-app Purchases” and you’ll be able to avoid trouble and end up with unnecessary software that, for instance, can go by the name of “The Apathy Bear Gun” and cost you more than £400! Believe us, prevention can be your best friend in this case.
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