Grow a Business

Everything you need to know & valuable resources to get started with a new business
4 Steps to Starting a Conversation about Changing Your Culture
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4 Steps to Starting a Conversation about Changing Your Culture

Wondering how to fix your business’s culture? If you’re like most business leaders, you probably are. VitalSmarts founders and... More »

How Great Tech Support, Even for a Product That’s Not Yours, Can Win Customers
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How Great Tech Support, Even for a Product That’s Not Yours, Can Win Customers

Back in the late 1990s, the tech support team at Yonatan Stern’s former company CardScan was swamped. It was the days before USBs. In order to... More »

This CEO Developed a Cadence to Profiting with Tech Startups
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This CEO Developed a Cadence to Profiting with Tech Startups

You don’t need to spend more than a few minutes speaking with Yonatan Stern to know that he’s not your usual tech company leader. A... More »

If Hard-to-Get Loans Are the Problem, Who’s to Blame?
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If Hard-to-Get Loans Are the Problem, Who’s to Blame?

Who’s to blame for the slowdown in startups? Recent research shows entrepreneurship is stagnating, and a Senate hearing explored the consequences of... More »

Surveys for Small Business: Want to know what your customers are thinking? Ask Them
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Surveys for Small Business: Want to know what your customers are thinking? Ask Them

Want to know what your customers are thinking? Go ahead and ask them.That’s the advice from some of the country’s best customer experience leaders.... More »

Could Rules for Managing Tech Workers Translate to Your Industry?
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Could Rules for Managing Tech Workers Translate to Your Industry?

Even if you don’t consider your business a tech company, there’s a lot you can learn from the most successful tech cultures. Competition... More »

How to Protect Your Business's Online Reputation
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How to Protect Your Business's Online Reputation

All Danielle McKnight wanted was advice on natural healing. What she got instead was abuse and threats to her husband’s small business.It... More »

Texas Doesn’t Mess with Business; Connecticut Kills It, Survey Says
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Texas Doesn’t Mess with Business; Connecticut Kills It, Survey Says

No one needs to tell entrepreneurs that it’s harder to start and grow a business in a place where government regulations make it complicated to... More »

Small Business Owners Feeling Down about Politics, Spending, and the Labor Pool
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Small Business Owners Feeling Down about Politics, Spending, and the Labor Pool

While economic conditions are the most frequently cited reason for why small business owners think the current period is a bad time to expand, the... More »

Beach Reading for Bosses: Manage Tech Change at Work
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Beach Reading for Bosses: Manage Tech Change at Work

If your workplace is like most, every new technology implementation is undertaken with the promise of saved time, greater productivity, or reduced... More »

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